Blogger Archives: Joe Picone

Joe Picone

Joe Picone is Claim Consulting Practice Leader in Willis' Risk Control and Claim Advocacy Practice, with more than 25 years of experience with Workers’ Compensation, general liability, auto, and property.

What is escheatment, and how does it impact the casualty claim world?

As state budgets tighten, focus is being placed on additional revenue opportunities, and “escheatment” meets that objective. Continue reading →

Better Audits for Better Outcomes: The Case for Outcomes-Based Claim Audits

It’s been said many times, “People do what you inspect not what you expect.” If you accept this concept as true, then you must make sure your inspections line up with your expectations. Continue reading →

What Can Be Done About Turnover in Third-Party Administrators?

I recently attended the National Workers Compensation and Disability Conference and repeatedly heard one major complaint from the third-party administrators (TPAs), “Turnover is a major issue for us!” Odd, as I hear from clients almost on a daily basis is, … Continue reading →

What to do About Mounting Prescription Drug Costs

Workers Comp Drug Trends

When reviewing our clients’ loss data it has become obvious: the cost for prescription drugs is increasing as a percentage of their total workers’ compensation (WC) medical expenditures. Continue reading →

Allocated Loss Adjustment Expense in a Complex Workers Comp World

divergent-chart

Why are allocated loss adjustment expenses (ALAE) growing astronomically compared to unallocated loss adjustment expenses (ULAE)? Continue reading →

Miami Heat: Florida Feeling the Impact of Decision Affecting Future of Workers Comp

florida workers comp

I just returned from the Workers’ Compensation Institute Conference in Florida.  The Conference had over 200 presentations and 8,000 attendees this year, but a single topic dominated the buzz: the impact of a recent Circuit Court decision from Judge Jorge … Continue reading →

Best Practices for Approaching the F-word in Workers Comp (a.k.a. Fraud)

Workers comp fraud is estimated to cost insurers/employers over $7.2 billion annually, large enough to rank among the Fortune 500 if it were a legitimate business. Whatever the  numbers, workers’ compensation fraud is not just a cost borne by insurers. … Continue reading →

Got Closure? How to Close “Old Dog” Claim Files

Case Closed Stamp

I’m always surprised when I review a prospect’s losses about how little attention is given to their historical open losses, especially with Workers’ Compensation. Continue reading →