Category Archives: Claim & Risk Control

Priorities When Preparing for Protests

Wilkes on protests

In a previous post about preparing for protests, I discussed the various ways that protests can cause harm to business and do damage to people and property. In light of the latest protests in Baltimore and other cities, I sat … Continue reading →

Who’s Watching You? Video Surveillance-User Beware!

video surveillance

I routinely find myself being called upon to provide advice regarding the various benefits and risks associated with the applications of video surveillance, particularly the possible exposures to property owners or other key stakeholders regarding its use. As more and … Continue reading →

Drones: Safety Considerations and Potential Liability Concerns

drone

The proliferation of drones and the ever-increasing role they play in commercial endeavors has left governments, commercial aviation, insurance carriers and the general public scrambling for guidance on legal requirements and rights/responsibilities. Continue reading →

Are Task-Centered Processes Hurting Workers’ Comp Claim Control?

woman-paper-stack

Over the past four decades it has been fascinating to watch the evolution of the workers’ compensation claim handling process. In terms of structure and complexity, it has moved from the bicycle to the jet aircraft. Today’s process is composed … Continue reading →

Guns in the Workplace – US Employers Caught in the Crossfire

gun in workplace

The US Bureau of Labor Statistics reported for 2012 that 688 workers were killed due to homicides and suicides. Shootings were the leading cause of death for both homicides (81%) and suicides (48%). A 2005 study of North Carolina workplaces … Continue reading →

A One-Track Mind Behind the Wheel (or Not)

phone driving

I heard a story about a man steering his car with his knees so he could type a text with both hands, as he participated on a conference call using his earbud. Oh, let me add, his wife and two … Continue reading →

The Power of Sleep – Lifting the Fog

sleepy

Recent studies only confirm what our grandparents knew many years ago. Insufficient sleep—late to bed and early to rise—results in health issues, mental issues, relationship issues, and more accidents. It is linked to a variety of serious health problems, including heart attack, stroke, type 2 diabetes, and obesity. Continue reading →

Top 10 of 2014 – #7: Allocated Loss Adjustment Expense in a Complex Workers Comp World

divergent-chart

Why are allocated loss adjustment expenses (ALAE) growing astronomically compared to unallocated loss adjustment expenses (ULAE)? Continue reading →

Top 10 of 2014 – #8: Discipline an Employee for Breaking a Safety Rule? – The US Department of Labor May have Something to Say About That.

safety first?

It seems like a pretty simple concept: Break a safety rule and get disciplinary action taken against you. Until now. Continue reading →

The 12 Risks of Christmas: How We Helped Santa This Year

Santa-List-645x400

Everyone knows Santa to be a great humanitarian and a “jolly old elf,” but he wants to be known for something else: business transparency. So, in our latest client meeting with St. Nick and his senior elf management, they asked … Continue reading →