Latest Posts

What makes communicating to employees in the healthcare industry so difficult?

Brilliant scientists. Empathetic care givers. Hundreds of support staff who keep the lights on. All of this in an environment that never has a day off. That only touches on the difficulties of connecting with employees in the healthcare industry. Continue reading →

Blockchain – How far can business process automation go?

Although Bitcoin is now 8 years old, the current driver of interest in blockchain is the ability to reduce logistical costs, prevent fraud and eliminate legal disputes. Continue reading →

2017’s most dangerous risks for insurers

We took a list of over 50 risks commonly found on insurer risk registers, and asked, “Which risks present the most danger to your firm in 2017?" Continue reading →

Preparing for the Trump administration

One of the main takeaways from the election is that we live in a time of disruption, and with Obamacare a lightning-rod issue in the campaign, the U.S. health care and benefits system appears to be headed for plenty of … Continue reading →

The coming data revolution in insurance telematics

The mass of new telematics data sources coming on stream for usage-based auto insurance (UBI) providers will take the analytics required in new directions. Connected cars, the Internet of Things (IoT) and other new point-of-sale data sources make information about … Continue reading →

Performance management is not dead … yet

New Year’s resolutions aren’t just for holiday revelers. HR departments are also reflecting on past accomplishments and looking for ways to ensure good health and prosperity for their organizations — especially if they are frustrated by a lack of performance … Continue reading →

Davos 2017: Responsive and responsible leadership in transportation

Some of the top minds in business and academia will converge on Davos again this week to take part in the 47th World Economic Forum. This year, delegates are convening to discuss the broad theme of Responsive and Responsible Leadership. … Continue reading →

Hong Kong to introduce new “Senior Managers Regime”

There was speculation, following the introduction of the Senior Managers Regime (SMR) in the U.K., that other regulators would follow suit and introduce similar regimes in their countries. It looks as if Hong Kong will now be the first to … Continue reading →

Modernizing employee communications to reflect our consumer experience

Millions of employees use Facebook, Google and Amazon.com every day. Sometimes, multiple times a day. And with their user experience, they receive targeted content and data in the way of advertisements like none other. Here’s an example. A while back … Continue reading →

Destruction of computer records leads to prison sentence for director

It may cross your mind to throw your computer out of the back window as the Serious Fraud Office comes knocking on the front door but, as a case decided just before Christmas 2016 shows, it is probably a terrible … Continue reading →