Latest Posts

Make the shift toward digital enablement: Start with human capital

aerial view of three employees with headsets working on computers

I rented a car last week and interacted with a customer service agent miles away – through a kiosk. The experience got me thinking about the shift in skills needed to conduct business today. In the past, the rental company … Continue reading →

Beyond the mission statement: Increasing inclusion and diversity in the Asia Pacific region

A group of Asian business men and women gathered around a conference room table looking at a tablet

There’s no standard definition or one-size-fits-all solution when it comes to inclusion and diversity (I&D). Yet increasingly, companies are realizing that having a culture that’s both inclusive and diverse is no longer a “nice to have” but a key differentiator … Continue reading →

7 hidden opportunities for inclusion and diversity

aerial view of a multi-colored hot air balloon flying over mountains

This series is based on our experiences and observations working with clients who are using inclusion and diversity (I&D) as a way to develop existing talent. Our next post will cover attraction and recruitment. If diversity is the opportunities that … Continue reading →

Do D&O insurance policies cover claims for ‘damages’ brought by insolvency practitioners?

A judge talking to two lawyers in the hall of a marble building

With D&O policies becoming longer and more complex, an increase in claims activity and signs that the market may be hardening, the need to focus on the important stuff has never been greater. I have often blogged before about the … Continue reading →

Must companies now avoid the stigma of tax avoidance?

group of men and women in suits sitting around a table looking at a laptop together

I’ve blogged recently about the dangers of corporate tax evasion, given the new powers open to prosecutors under the Criminal Finances Act, but what about its seemingly much less dangerous and perfectly legal cousin: tax avoidance? There’s some evidence that … Continue reading →

Highlights from the 2018 ACORD Insurance Innovation Challenge (Semifinals)

Group of men and women who took part in the 2018 ACORD Insurance Innovation Challenge

This year’s ACORD InsurTech Innovation Challenge revealed that InsurTech companies are identifying efficiencies in the insurance industry through a variety of different methods. Both the sharing economy and artificial intelligence (AI) are predicted to become more important over the coming … Continue reading →

Looking to succeed in credit markets? Diversity and a long time horizon can be your best friends

Close up of a hand using a stylus pen on a touch screen depicting a line graph with steep declines and inclines

Ever since the global financial crisis, we’ve found investors have been slow to diversify their fixed income portfolios, and for good reason: Mainstream corporate credit (including investment grade and high yield), have performed incredibly well, supported by declining interest rates, … Continue reading →

Have your employees lost their smiles? A lesson from summer interns.

Woman in office smiling while using phone

Like many of you, I travel for work. That means I spend most of my time in airports, hotels and rental cars. Technology such as virtual private networks combined with Bring Your Own Device policies and open concept/hoteling work spaces … Continue reading →

6 tips for using social media for employee benefits

Close up of a hand holding a smart phone in front of a laptop

Despite recent media scrutiny of social networking sites over privacy concerns, social media remains one of the most effective channels for reaching employees and building trust. You may already be using social media to engage employees in other areas, so … Continue reading →

How risk appetite frameworks can be more than ‘tick-box’ exercises

Woman in a suite writing on a white board while a man in a suit and tie is reading the board

When we talk to board members of insurance companies, we often hear that risk appetite frameworks are too far removed from the day-to-day reality of conducting business and their only purpose is to satisfy regulatory or rating-agency requirements. But if … Continue reading →