Blogger Archives: Chris Keys

Chris Keys

For 20 years, Chris Keys has focused on bringing practical, creative solutions to clients through the use of Willis Towers Watson HR Software. Chris has used technology across the world and across the HR enterprise to impact engagement, merger and acquisition activity, HR transformation and business process design, benefits administration, employee support, and shared services. In his current role, Chris is responsible for consistent growth and application of Willis Towers Watson Portal Software.

Start with these 4 steps to create ideal employee journeys

Three people in discussion over tablet

Creating ideal customer journeys is difficult in practice. Start by thinking through personas, personalization, integrations and AI. Continue reading →

Who touched my homepage! Is content governance all it’s cracked up to be?

If you’ve spent years poring over your words trying to remove any possibility of ambiguity, you know “not open to interpretation” is practically an unreachable goal. And the age of 140 characters and #hashtags makes the impossible even more difficult. … Continue reading →