Blogger Archives: Zakia Phillips

Zakia Phillips

Zakia Phillips is Executive Vice President of Willis Towers Watson’s Financial Institutions Group and North American Practice Co-Leader, based in New York. Zakia joined Willis in 2008 after 23 years directing risk and insurance management within major financial institutions.

Guide to RFPs: To bid or not to bid

The process of putting an insurance program out to bid e.g. a request for proposal can be very time consuming. The decision to do so cannot be taken lightly. Continue reading →

Millennials & Insurance – The Final Financial Frontier

My colleague and I wondered if Millennials would make Google the next big thing in banking. Considering how they are changing the world of insurance, particularly personal lines, we now ask….Is Google the next big thing in insurance too? As … Continue reading →

Regulators Raise the Bar for Cyber Risk: Banks, Be Ready


In the last six months, just about every financial institution regulatory body in the US has augmented or is reviewing its process for providing oversight of cyber security risks.   In light of the recent cyber-attacks on banks, health insurers, retailers … Continue reading →

Millennials: Creating Alternatives in Asset Management

millennial money matters

My last post was about how Millennials are changing how we bank. Since then Applepay and SnapCash have arrived, more evidence of banking disintermediation. But it’s not just banks; Millennials are also driving disintermediation in asset management that is changing how … Continue reading →

Millennials – Changing How We Bank


Banks must evolve and tailor their service platform for the huge Millennial demographic--or face the disintermediation experienced by other industries. Continue reading →

To Bit or Not to Bit: Virtual Currencies, Real-World Risk


What do Ashton Kutcher, Bill Miller, Marc Andreessen, the Winklevoss twins, and Daniel Master all have in common? They are all supporters, investors or owners of virtual currency. While bitcoin is the name we frequently hear, there are actually other … Continue reading →

What Effect are New Regulatory Requirements Having on Risk and Insurance Managers?

overwhelmed risk manager

While I have been a broker for eight years, the 20-plus years I spent as a risk manager at a financial institution still dominate my outlook on issues. I will no longer fight it—resistance is futile! So welcome to my … Continue reading →

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Los Millennials y Los Seguros: La Frontera Financiera Final

Mi colega y yo nos preguntábamos si los Millennials harían que Google fuera la próxima revelación en la banca. Teniendo en cuenta cómo están cambiando el mundo de los seguros, especialmente las líneas personales, ahora preguntamos… ¿Será Google la próxima … Sigue Leyendo →