Category Archives: Auto

Driving forward with claims advocacy

If I had to do it over again, when buying a car, instead of just looking at the list of features and negotiating the MSRP with the salesperson, I would have also asked to speak to the service department. Why? … Continue reading →

The E.U.’s Network and Information Security Directive: How should transportation companies respond?

On August 8, the U.K. government announced it was considering fines of up to £17 million, or 4% of global turnover, for companies that fail to implement cybersecurity measures set out in the Network and Information Systems Directive (NISD). But … Continue reading →

Influencing risk culture within the transport industry

A fatal tram accident, online retailers’ accusations of dangerous driving practices, and a conviction following a fatal road collision have pushed fleet operators and their risk management practices into the spotlight in recent months. As well as the human cost, … Continue reading →

What a hard Brexit could mean for U.K’s transport industry

The possibility of a “hard Brexit” from the European Union (EU) following the June 8 general election could change market dynamics for many transport companies, and spark questions about present business models. If conservatives retain power as current polls suggest, … Continue reading →

Basic UBI scores are good enough? C’mon insurers.

In 1989 (when I started my career as a pricing actuary), auto insurance rating plans were relatively simple. For example, most insurers only had a handful of age categories and territorial rating was done at the county level. Since then, … Continue reading →

Marketplace Realities 2017 Spring Update: The search for growth

All eyes on Washington (From the publication’s introduction by Joseph C. Peiser, Senior Editor and Head of Broking for North America) It’s like the two-minute warning in football, overtime in basketball, extra innings in baseball or, if you’re not a … Continue reading →

The impact of artificial intelligence in transportation

In October 2016 an experimental driverless truck made by Otto, an Uber-owned company, delivered 50,000 cans of beer after travelling 120 miles from Fort Collins, Colorado to Colorado Springs. It did so travelling at 55mph, with a human in the … Continue reading →

Insurers: Is your IT ready for usage-based insurance?

Usage-based motor insurance (UBI) is generating a huge amount of interest at the moment. But are insurers’ IT infrastructure ready for it? In the space of around 15 years, 6 to 7 million American drivers have agreed to have their … Continue reading →

Risks associated with the removal industry: “It’s personal”

The transportation industry serves thousands of organizations involved in the safe carriage of people and property via air, sea, rail or road. As was discovered in our recently published Transportation Risk Index, the industry faces no shortage of challenges from … Continue reading →

Brexit impact on transportation industry

The U.K. Government has invoked Article 50 of the Lisbon Treaty, meaning Britain’s exit from the E.U. will be complete by the end of March 2019. Continue reading →