Category Archives: Employee Engagement

Want to create a better employee experience? Understand and embrace the complexity

Two female colleagues looking at a computer screen while another stands in the background

Employee experience offers a way for organizations to drive success by connecting with their people on an emotional level in moments that matter. But how can organizations enhance the employee experience in an increasingly fragmented world? The artist Paul Cezanne … Continue reading →

Overwhelmed by base pay? 4 steps to get it right

Office workers having a conversation

Is there any corporate activity that takes up as much management time as the annual merit increase process? So much is expected of it, yet companies and employees consistently tell us it’s not working and no longer fit for purpose. … Continue reading →

Bloomberg Equality Summit: Data, ideas, action

Stage with screen projecting Bloomberg Equality Summit presentation

What does it take to move discussions about inclusion and diversity to action and change? This question was on the minds of the 400 corporate executives, academics and social leaders gathered for the recent Bloomberg Business of Equality Summit co-sponsored … Continue reading →

Choice and flexibility: the win-win approach to employee benefits

Steve Gardner, senior economist at Willis Towers Watson.

Employers are walking a tightrope when it comes to employee benefits. Increasing costs have forced many to cut back their benefits, in effect, spending more for less. At the same time, our research shows that employees are increasingly nervous about … Continue reading →

How can the employee experience help organizations embrace change? (Part 2 in series)

Group of employees sitting in a circle having a discussion

“You can never step into the same river; for new waters are always flowing on you. No man ever steps into the same river twice, for it’s not the same river and he is not the same man.” — Heraclitus … Continue reading →

Your workforce is changing. Have your benefits communications done the same?

Woman sitting at home on her couch looking at a tablet

The disco era brought us many fads: leisure suits, pet rocks and his and her perms. Those are mercifully gone, but the late ‘70s also introduced the promise of a paperless society. It hasn’t happened yet (and may not in … Continue reading →

Reimagining the role of insurance underwriters

young woman in a blazer and skirt looking at her phone

Far from usurping the role of underwriters in insurance, digital innovation, automation and artificial intelligence (AI) could help free them up to focus on activities that can generate additional revenue and profits. Digital transformation continues to drive profound change within … Continue reading →

With FLSA rules changed, should you pay your summer interns?

Three young people sitting on benches in an office building

In January, the U.S. Department of Labor (DOL) eliminated its six-factor test for determining whether workers should be classified as unpaid interns or employees entitled to compensation under the Fair Labor Standards Act (FLSA). In its place, DOL implemented a … Continue reading →

Ready for the next generation of HR service?

Woman sitting on a bench in front of a window working on a laptop

Delivering HR services to employees is like an ambulance. Not something that you think about every day, but essential when you need it. And much like an ambulance, HR services need to be responsive and proactive. Too often they’re neither … Continue reading →

Why meaning and purpose should be central to the employee experience (Part 1 in series)

Coworkers laughing over iconography cards

Increasingly we’re seeing it’s not enough to do a good sales job promoting the employer brand to current and prospective employees. Employees can now evaluate employers more on their own terms and not just on the image that employers want … Continue reading →