Category Archives: Future of Work

3 key considerations for HR leaders when it comes to machine learning

Woman holding some documents in her left hand while using he right hand to touch a graph on a giant touch screen

If you’ve been following the news about technology trends in the workplace, you’re probably aware of how artificial intelligence (AI) will fundamentally change the way we work. As a result, you might be thinking about how it can be leveraged … Continue reading →

Four key takeaways from the 2018 HR Tech Conference

People seated along bench using tablets, smartphones, and laptops

Technology continues to revolutionize the way we access information and work. New tools are not only making HR more efficient, but also more effective. And they can significantly impact the way we hire, retain and engage employees. And they’re not … Continue reading →

Make the shift toward digital enablement: Start with human capital

aerial view of three employees with headsets working on computers

I rented a car last week and interacted with a customer service agent miles away – through a kiosk. The experience got me thinking about the shift in skills needed to conduct business today. In the past, the rental company … Continue reading →

Experiência do empregado em organizações de alto desempenho

aerial view of three employees with headsets working on computers

Lições de organizações bem-sucedidas financeiramente Por Stephen Young e Patrick Kulesa Como as empresas sobrevivem a um mundo cada vez mais disruptivo, digital e ágil? Fundamentalmente, esta “sobrevivência” depende de um conjunto de práticas de liderança e do ambiente de … Continue reading →

Human Restored: 3 steps to rehumanizing work through technology

Woman sitting at a desk looking at a large computer monitor while a man standing behind her looks at the monitor

“The future belongs to a very different kind of person with a very different kind of mind — creators and empathizers, pattern recognizers and meaning makers. These…big picture thinkers will now reap society’s richest rewards and share its greatest joys.” … Continue reading →

Transforming with an agile mindset: 3 ways to succeed in a world of rapid change

three skydivers in linked formation

Keeping ahead of change in business is a consistent priority among CEOs around the world. Yet the pace of change continues to increase exponentially. It takes constant attention, a vivid imagination and informed insights to imagine the ways work will … Continue reading →

Reimagining the role of insurance underwriters

young woman in a blazer and skirt looking at her phone

Far from usurping the role of underwriters in insurance, digital innovation, automation and artificial intelligence (AI) could help free them up to focus on activities that can generate additional revenue and profits. Digital transformation continues to drive profound change within … Continue reading →

The Future of Work – Do you have a legacy mindset? (Part 2 in a series)

Infographic: light bulb, clock, gears and bar graph icons inside a head. Machine arm, sound wave and smart phone icons outside. Clouds and gears in the background

While there is a lot of talk about robots replacing workers and artificial intelligence (AI) replacing human intelligence, we believe the emergence of new definitions of “work” and “workers” brings immense opportunity for organizations. In a sense, it’s what HR … Continue reading →

Ready for the next generation of HR service?

Woman sitting on a bench in front of a window working on a laptop

Delivering HR services to employees is like an ambulance. Not something that you think about every day, but essential when you need it. And much like an ambulance, HR services need to be responsive and proactive. Too often they’re neither … Continue reading →

A new model for the HR function of the future (Part 2 in series)

Office colleagues standing around a table with laptops and binders

In our last post, we discussed why breakthrough approaches are necessary for Human Resources to meet today’s changing workforce needs. Here, we discuss a new model that goes beyond traditional job constructs to integrate a broader array of stakeholders and … Continue reading →