Category Archives: Future of Work

Re-imagining the role of insurance underwriters

young woman in a blazer and skirt looking at her phone

Far from usurping the role of underwriters in insurance, digital innovation, automation and artificial intelligence (AI) could help free them up to focus on activities that can generate additional revenue and profits. Digital transformation continues to drive profound change within … Continue reading →

The Future of Work – Do you have a legacy mindset? (Part 2 in a series)

Infographic: light bulb, clock, gears and bar graph icons inside a head. Machine arm, sound wave and smart phone icons outside. Clouds and gears in the background

While there is a lot of talk about robots replacing workers and artificial intelligence (AI) replacing human intelligence, we believe the emergence of new definitions of “work” and “workers” brings immense opportunity for organizations. In a sense, it’s what HR … Continue reading →

Ready for the next generation of HR service?

Woman sitting on a bench in front of a window working on a laptop

Delivering HR services to employees is like an ambulance. Not something that you think about every day, but essential when you need it. And much like an ambulance, HR services need to be responsive and proactive. Too often they’re neither … Continue reading →

A new model for the HR function of the future (Part 2 in series)

Office colleagues standing around a table with laptops and binders

In our last post, we discussed why breakthrough approaches are necessary for Human Resources to meet today’s changing workforce needs. Here, we discuss a new model that goes beyond traditional job constructs to integrate a broader array of stakeholders and … Continue reading →

Shaping the future of talent, rewards and work

People using tablets in a meeting

“The best way to predict your future is to create it.” – Peter Drucker. It’s a provocative statement: instead of waiting for the future to arrive, take a role in shaping it. (After all, once it’s here, it’s no longer … Continue reading →

Are threats of artificial intelligence-driven ‘job apocalypse’ overstated?

machine picking berries

Much of the media narrative on Artificial Intelligence (AI) revolves around fear. Like something out of The Terminator movie franchise, intelligent machines and robots are portrayed as an existential threat to human kind. Now many fear that automation and AI … Continue reading →

The HR function of the future (Part 1 in series)

man sitting on a park bench with a laptop drinking coffee and talking on his cell phone

The urgent call came on a Friday night. Our CHRO client learned the agenda for their company’s executive offsite that Monday had shifted from business as usual to how the organization would transform in light of automation. Each leader must … Continue reading →

Embracing the Fourth Industrial Revolution: What HR can do to unlock talent and lead their workforce through digital transformation

woman looking at a smart phone

It’s time to radically retool human resources. Even the most visionary CHROs can struggle with how to do that. After all, the digitally and technology-driven Fourth Industrial Revolution is causing positive and powerful disruption in almost every industry across the … Continue reading →