Latest Posts

Reimagining the role of insurance underwriters

young woman in a blazer and skirt looking at her phone

Far from usurping the role of underwriters in insurance, digital innovation, automation and artificial intelligence (AI) could help free them up to focus on activities that can generate additional revenue and profits. Digital transformation continues to drive profound change within … Continue reading →

The Future of Work – Do you have a legacy mindset? (Part 2 in a series)

Infographic: light bulb, clock, gears and bar graph icons inside a head. Machine arm, sound wave and smart phone icons outside. Clouds and gears in the background

While there is a lot of talk about robots replacing workers and artificial intelligence (AI) replacing human intelligence, we believe the emergence of new definitions of “work” and “workers” brings immense opportunity for organizations. In a sense, it’s what HR … Continue reading →

With FLSA rules changed, should you pay your summer interns?

Three young people sitting on benches in an office building

In January, the U.S. Department of Labor (DOL) eliminated its six-factor test for determining whether workers should be classified as unpaid interns or employees entitled to compensation under the Fair Labor Standards Act (FLSA). In its place, DOL implemented a … Continue reading →

Ready for the next generation of HR service?

Woman sitting on a bench in front of a window working on a laptop

Delivering HR services to employees is like an ambulance. Not something that you think about every day, but essential when you need it. And much like an ambulance, HR services need to be responsive and proactive. Too often they’re neither … Continue reading →

A new model for the HR function of the future (Part 2 in series)

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In our last post, we discussed why breakthrough approaches are necessary for Human Resources to meet today’s changing workforce needs. Here, we discuss a new model that goes beyond traditional job constructs to integrate a broader array of stakeholders and … Continue reading →

5 questions hospital board members should ask about enterprise risk management

Female doctor sitting with a man in a suit holding a laptop and a man in a suit and tie

Risk management in health care can vary greatly across different organizations. Yet the focus on managing risk should be an integral part of all boards of directors’ ongoing discussions. So what should the directors and their senior executives be thinking … Continue reading →

5 professional liability pitfalls every contractor should look out for when taking on a Design and Build project

Framework of house under construction

Design and Build (D&B) contracting blurs the long-standing, traditional lines between designers and builders. With the continuing integration of these services comes increased professional liability (PL) risks for the design-builder — that’s not only responsible for the construction, but also … Continue reading →

Why meaning and purpose should be central to the employee experience (Part 1 in series)

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Increasingly we’re seeing it’s not enough to do a good sales job promoting the employer brand to current and prospective employees. Employees can now evaluate employers more on their own terms and not just on the image that employers want … Continue reading →

Shaping the future of talent, rewards and work

People using tablets in a meeting

“The best way to predict your future is to create it.” – Peter Drucker. It’s a provocative statement: instead of waiting for the future to arrive, take a role in shaping it. (After all, once it’s here, it’s no longer … Continue reading →

Energy Market Review 2018: Energy insurers remain caught between a rock and a hard place

Electrical worker among power lines

As we explain in our latest Energy Market Review, 2017 was an interesting year for both the energy and (re)insurance industries, with the good news of the oil price recovery and increased activity in the upstream sector energy industry being … Continue reading →