Latest Posts

How to optimize your loyalty program: get personal

close up of hands holing a loyalty card in front of a laptop

Advanced modeling techniques can help loyalty program sponsors understand their members better and extract more long-term bang from investment and marketing bucks. Understanding member behaviors has always been important for loyalty program sponsors who focus on the estimation of associated … Continue reading →

FCA investigations – The new world

aerial view of city at night

Perhaps it’s no surprise that with a title like that, we had no shortage of delegates (200 plus) for an interesting interactive seminar which we ran in our London auditorium on February 1, together with two law firms (Brown Rudnick … Continue reading →

Protecting your company from a cybersecurity Meltdown (or Spectre)

Hispanic technician using digital tablet in server room

The latest threat to cybersecurity isn’t a new form of ransomware — it’s a pair of hardware bugs that have the ability to impact virtually any device that has a chip in it – including servers, desktops and mobile devices. … Continue reading →

The painful truth about your well-being programs

Steve Nyce, Ph.D., senior economist and director of the Research and Innovation Center at Willis Towers Watson

Employers seem to be aware of the need to tackle employees’ health and well-being, and are investing more in the programs to do so. U.S. companies have been leading the way by adding programs for much of the last two … Continue reading →

A Total Rewards lens can bring the new U.S. tax law into focus

woman looking through binoculars

Many, but not all, corporations are in the enviable position of determining how to spend expected savings created by the Tax Cuts and Jobs Act of 2017 (TCJA). There are any number of ways to do this, including, for example: … Continue reading →

M&A and prior acts: Considerations for the design firm

architect measuring blueprints with a protractor and a ruler

There are many reasons a design firm may decide to buy, sell or merge its practice with another firm; however, there are only a few available options when it comes to addressing the prior act exposures of the firm being … Continue reading →

How “Pure Entity” Australian Class Actions have distorted the D&O market

gavel on a desk with some legal reference books in the background

In 2012, the Federal Court of Australia’s decision in ASIC v Healey sent shockwaves through the boardrooms of large Australian companies and beyond. All seven non-executive directors as well as the Chief Executive Officer of Centro Group were found by … Continue reading →

How tax reform could influence defined benefit funding decisions in 2018

three colleagues sitting on chairs leaning over a coffee table looking at paperwork

We ended 2017 with pension plans in slightly better shape than they the year before. Strong market returns and larger-than-expected employer contributions, helped boost defined benefit plan funding to reach its highest level since 2013. The rationale for employers to consider … Continue reading →

3 steps for making employee benefits a year-round conversation

woman at a table in a colorful meeting room holding a pen and having a discussion with colleagues holding pens and tablets

If you’re like most HR professionals, you breathed a sigh of relief when annual enrollment ended. No more meetings, no more reviewing communication materials for nine months. Not so fast! Effective communication (that engages employees and helps them see the … Continue reading →

7 steps for improving employee performance management programs

manager giving directions to employees working on a tablet

If you’re questioning the effectiveness of your performance management program, you’re not alone. Our Global Talent Management and Rewards Study found that many employers believe their performance management practices fall short when it comes to driving high performance or encouraging … Continue reading →