Tag Archives: communication

The ‘find my phone’ answer for HR Communications

Last weekend, my wife and I had the luxury of spending the bulk of the day and evening downtown with our neighbors. After many hours of fun and festivities, we thought we should probably check-in with our kids. In a … Continue reading →

Demystifying social media for broker-dealers: 6 updates to FINRA guidance

Keeping up with the pace of change in social media is difficult for everyone. For broker-dealers, remaining in compliance with regulatory guidance is particularly difficult. Customers are constantly demanding more and more channels for online communication. Conforming to regulatory record-keeping … Continue reading →

Who touched my homepage! Is content governance all it’s cracked up to be?

If you’ve spent years poring over your words trying to remove any possibility of ambiguity, you know “not open to interpretation” is practically an unreachable goal. And the age of 140 characters and #hashtags makes the impossible even more difficult. … Continue reading →

Professional writing can take benefit communications from “what” to “sign me up!”

When I consult with clients, I like to emphasize the value of well-written benefit communication materials, but I often wonder if they understand its importance. Though most people are not professional writers, they’re able to recognize “good” or “not so … Continue reading →