Tag Archives: Human Resources

Start with these 4 steps to create ideal employee journeys

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Creating ideal customer journeys is difficult in practice. Start by thinking through personas, personalization, integrations and AI. Continue reading →

Evolving the benefit mindset: Responding to the pace of change (Part 1 in series)

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Louis Pasteur famously observed that “fortune favors the prepared mind.” This seems particularly appropriate as we reflect on the pace of change in business and the challenge of designing and delivering a competitive and differentiated employer-sponsored benefits portfolio. Today, HR … Continue reading →

Does your HR portal provide your employees with a 5-star experience?

Woman looking at desktop computer

When you travel, you want an enjoyable experience where you stay. And when you find a place you like (or don’t), it’s not uncommon to tell people about it on sites like TripAdvisor or Yelp. When you think about it, … Continue reading →

4 critical steps HR leaders should consider before embarking on a successful integration

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So, the boss just told you that your company has entered into an agreement to buy another company. The transaction is expected to close in 60 days, and you need to prepare to bring all the people onto your systems … Continue reading →

3 key considerations for HR leaders when it comes to machine learning

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If you’ve been following the news about technology trends in the workplace, you’re probably aware of how artificial intelligence (AI) will fundamentally change the way we work. As a result, you might be thinking about how it can be leveraged … Continue reading →

Have your employees lost their smiles? A lesson from summer interns.

Woman in office smiling while using phone

Like many of you, I travel for work. That means I spend most of my time in airports, hotels and rental cars. Technology such as virtual private networks combined with Bring Your Own Device policies and open concept/hoteling work spaces … Continue reading →

6 tips for using social media for employee benefits

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Despite recent media scrutiny of social networking sites over privacy concerns, social media remains one of the most effective channels for reaching employees and building trust. You may already be using social media to engage employees in other areas, so … Continue reading →

Transforming with an agile mindset: 3 ways to succeed in a world of rapid change

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Keeping ahead of change in business is a consistent priority among CEOs around the world. Yet the pace of change continues to increase exponentially. It takes constant attention, a vivid imagination and informed insights to imagine the ways work will … Continue reading →

Want to create a better employee experience? Understand and embrace the complexity

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Employee experience offers a way for organizations to drive success by connecting with their people on an emotional level in moments that matter. But how can organizations enhance the employee experience in an increasingly fragmented world? The artist Paul Cezanne … Continue reading →

4 ways the HR role is pivotal to M&A success (Part 4 in a series)

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If you’ve been following this series, you know that your workforce is likely changing due to increased automation. You also know that Total Rewards strategies are likely to undergo significant transformation in the next few years. And that it’s time … Continue reading →